Your knowledge base,
always answering.
Give visitors a faster path to answers with a site assistant that responds from your pages, PDFs, and documents and points back to the source.
Answers grounded in your content, not the internet
Most AI chatbots are trained on the public internet and hallucinate when asked about your specific organization. Kozite's chatbot uses Retrieval-Augmented Generation (RAG), grounding answers in content retrieved from your own site before the AI responds.
Retrieval-Augmented Generation
Before answering, the chatbot retrieves the most semantically relevant content from your indexed knowledge base. The AI then synthesizes a response from what it retrieved, not from its training data. That keeps answers tied to your content instead of generic model recall.
Source-Cited Answers
Every response includes links back to the specific pages and documents it drew from. Users can verify the answer and explore the source material directly. Cited sources build trust and give confident visitors a natural path to more detail.
Honest "I Don't Know" Responses
When your content doesn't contain a clear answer, the chatbot says so. It doesn't guess or fabricate. A confident "I don't have that information, but you can contact our office at…" is far more valuable than a plausible-sounding wrong answer.
Always Current with Scheduled Re-indexing
The chatbot's knowledge base is automatically refreshed on your scan schedule. When you update a policy page, publish new content, or remove outdated information, the chatbot's answers update accordingly, with no manual re-training required.
Conversational Context Across Turns
The chatbot maintains conversation context across multiple turns. A visitor can ask "What are the requirements?" then follow up with "Which ones apply to part-time students?", and the AI understands the pronoun reference without needing the user to repeat themselves.
Real-Time Streaming Responses
Answers stream token by token as they're generated, so users see the response appearing in real time rather than waiting for a complete answer to load. This creates a natural conversational feel and reduces the perceived latency of AI generation.
Ask about anything on your site
Your content isn't just web pages. It's PDFs, policy documents, images, charts, scanned forms, and audio recordings. Kozite's chatbot understands all of it, treating every content type as a first-class knowledge source.
PDF & Document Comprehension
PDFs are indexed page by page, not just extracted as raw text. That gives the chatbot page-level evidence it can use when answering questions about policies, forms, handbooks, or reports, including page-number citations when that context is available.
Image Understanding
Images, infographics, charts, and diagrams on your site are embedded in the same semantic space as text. The chatbot can answer questions about visual content, describing what an image shows, explaining a diagram, or finding pages that contain a specific type of visual.
Voice Input
Visitors can hold the microphone button and speak their question directly. The audio is embedded using the same multimodal model, so spoken questions match against your entire knowledge base, including text, PDF, and image content, without a transcription step.
Scanned Document Support
Scanned PDFs and images of physical documents are indexed using multimodal embeddings, with no OCR preprocessing required on your end. Historical documents, printed forms, and scanned handbooks are just as queryable as native digital content.
Voice Query Support
Visitors can ask questions with short recorded audio instead of typing. Kozite embeds the audio query directly, helping spoken questions retrieve relevant text, PDF, and image content from the same knowledge base.
Unified Embedding Space
Text, images, PDFs, and audio all share the same 1,536-dimensional embedding space. A single query retrieves the most relevant content across every format simultaneously, so a web page, a PDF chart, and a scanned form can all appear as sources for one answer.
One platform, many agents
Run multiple independently configured agents from a single Kozite subscription. Each agent can be scoped to its own knowledge slice, speak with a different voice, and live on a different part of your site.
Give each department its own agent
Scope each agent to a specific department's content. The IT department's agent knows IT documentation. The HR agent knows HR policies. The admissions agent knows only admissions content. Each agent answers from its own knowledge slice, preventing cross-contamination between departments and keeping answers precise and relevant.
- Agents scoped by URL pattern, tag, or page selection
- Department-scoped agents stay focused on their own assigned content
- Deploy on department-specific pages for maximum relevance
- Separate chat logs per agent for department-level analytics
Custom Agent Personality
Define your agent's name, tone, and behavior with a custom system prompt. Set it as formal and professional for legal and compliance contexts, friendly and supportive for student-facing agents, or technical and concise for IT support. The agent's voice becomes an extension of your brand.
Brand-Matched Widget
The chat widget is configurable to match your site's colors and identity. Set the agent's avatar, display name, and accent color from the Kozite dashboard. The widget blends naturally into your site rather than looking like a third-party add-on.
Allowed Origins Security
Each agent's API key is restricted to the domains you specify. If your embed key is extracted and used on another domain, it won't work. Origin validation happens at the server level on every request, so your content is only accessible where you intend it to be.
Know what your visitors are asking
Chat logs are one of the most valuable signals for understanding your audience. Kozite captures every conversation so you can see what questions are being asked, which are being answered well, and where gaps exist in your content.
Full Conversation Logs
Access complete conversation transcripts per agent, filterable by date range. See the full back-and-forth exchange, including the user's questions, the agent's answers, and the sources cited. Understand how conversations unfold, not just isolated queries.
Content Gap Discovery
Reviewing chat logs helps teams spot the questions visitors keep asking and the topics your current content may not answer well. Those conversations can guide content updates, FAQ improvements, and better routing.
Per-Agent Visibility
Filter conversation history by agent and department to see how each chatbot is being used. That gives teams a practical view into audience questions, source usage, and where follow-up improvements are needed.
Live on your site in minutes
No backend work, no framework dependencies. The Kozite chatbot widget is a single script tag that self-renders on any page.
Drop it anywhere
The chatbot widget is a self-contained JavaScript bundle. Copy your API key from the Kozite dashboard, drop in the script tag, and the floating chat button appears on your page with built-in keyboard support, focus management, and a mobile-friendly layout.
- Self-contained embed with no frontend framework dependency
- Keyboard navigable with screen-reader-friendly controls
- Works with most CMSes, static sites, and web applications
- CORS validated: only serves your whitelisted domains
- Secure API key scoping per agent
From indexing to live conversations in four steps
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Index Your Knowledge
Connect your website and Kozite crawls your pages, PDFs, images, and documents. Multimodal embeddings are generated for every content item and stored in a semantic vector index, which becomes the knowledge base your chatbot draws from.
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Configure Your Agent
Set a name, personality, and knowledge scope. Choose which URLs or departments the agent covers. Define its tone with a custom system prompt. Generate an API key restricted to your whitelisted domains.
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Embed on Your Site
Copy the script tag from the Kozite dashboard and paste it before the closing body tag on your site. The floating chat widget appears immediately, with no build step, no backend changes, and no framework requirements.
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Stay Current Automatically
Scheduled re-indexing keeps your chatbot's knowledge fresh as your content changes. Updated pages, new PDFs, and removed content are all reflected in the next index run, so the chatbot always answers from your current information.
AI Chatbot plans
Chat is now an AI add-on that sits on top of Audit Pro or Audit Enterprise.
- Choose Audit Pro or Enterprise first
- Add Chat Pro or Chat Enterprise after indexing
- Bundle Chat + Search for extra savings
- Annual billing available
Billed $1,609/year
Multiple agents with department scoping and custom personality.
- 5,000 pages indexed
- 5,000 queries/month
- 5 chat agents
- Department-scoped agents
- Custom agent personality
- Voice input
- Source-cited answers
- Chat log access
Billed $4,309/year
Unlimited scale for large organizations.
- Everything in Pro, plus:
- Unlimited pages & queries
- Unlimited chat agents
- Unlimited chat history
- SSO & priority support
See your content answer questions
Book a demo and we will show the chatbot answering live questions from your website content, with source links your team can verify.